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With the vehicle workstation, the teams on the road have a tool at hand that will become indispensable to increase their effectiveness. They have instant access to information that was previously only available at the office.
Modis allows to:
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Indicate the route to the operator, as well as the service calls
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Refer the valid complaints directly to the vehicle workstation and have them completed by the operator
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Notify the customer service in case of damages adding a notification to the electronic file on each customer
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Advise about any important comment concerning the customer served
A continuous and instantaneous link exists between the employees on the road and the office
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