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Summary

Several integrators have been developed by our experts in order to build bridges with business or accounting. Systems.

Symphony

Symphony is the name given to the integration of the Maestro portals into the CRM. The intersecting information, stored in the CRM database, appears appropriately on the portals.

Soprano

The VoIP telephone system is expanding with the general enthusiasm for the Internet. It integrates fast to the CRM and gives a clear advantage over a traditional phone system through its fluidity. This integration is called Soprano.

With Soprano you have

  • An identification of the client before responding thanks to the software integrated directly with the phone system
  • Saving of voice messages directly into the CRM at client level, therefore keeping all communications
  • A recording of conversations for training or quality of service purposes
  • An opportunity to work at different geographic locations while maintaining regional identity
  • Reduced costs

Vector

Vector links geographical information contained in the CRM or Maestro to Google Earth mapping. This way you have an aerial view of your customers, your routes and your service calls for service to be completed daily.

Abbacus

This bridge allows for real-time communication between an accounting system and the CRM. The selected information exchanged between these two systems is an ideal means of communication for the accounting department.

Unison

This is the link between you and our Operasoft experts. The integration of our management support and billing tool with Maestro allows you to track at any time the evolution of your orders and the corresponding hours worked.